Every custom piece is handcrafted to order. To keep everything smooth and transparent, here’s exactly how the process works from start to finish.

Step 1:

Start by placing your order through our website or by contacting us directly. This lets us know what type of custom piece you’re looking for, once deposit is made you are officially into our system.

Step 2:

We will send you a mold kit (for gold teeth or any piece that requires an impression). Follow the instructions carefully, then send us back the mold as soon as possible.

Step 3:

 Our team will inspect the mold to ensure it’s usable and accurate.

Step 4:

Final Payment is made as your mold is approved, we will contact you directly to move forward.

Step 5:

•  Your custom piece officially enters production.
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1.  Each item is:

• Handcrafted
• Custom Fit
• Bench made to order

1.  
2. ​Step 6:
3. The final piece goes through a quality check before being securely packaged and shipped to you. Tracking information will be provided once your order is on the way.

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Important Reminders:

Because everything is custom, turnaround times may vary depending on the design and workload.

• All custom work is made to order

• No production begins without full payment

• Custom pieces are final sale due to their personalized nature, this ensures accuracy, material availability, and dedicated bench time for your custom piece. Production does not start until payment is paid in full.